Home Foren spacedesk Discussions Can’t use touchscreen

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  • #1517
    Yuqi
    Teilnehmer

    I’ve installed spacedesk few month ago, but I just start to use it today. At the beginning the display and screen-touch worked all right, but my PC frequently dead. So I try to reinstall the spacedesk server, however after that, the screen-touch do not work (display works well). I have tried to update my NVIDIA driver to the last version, but it not help.

    #1530
    spacedesk Lea
    Verwalter

    Hi @yuqi,
    Are you using the most recent spacedesk Driver v1.0.7 from our website https://www.spacedesk.net/?
    What is your secondary machine? Android/iOS/Windows?
    For further analysis, could you please run dxdiag.exe on your primary machine, click “Save All Information”, then attach the output file (dxdiag.txt) on your next reply.

    #1715
    ASLcouple
    Teilnehmer

    I have the same problem. I’ve been using spacedesk for months and its worked well with my non-touchscreen laptop running the server and my touchscreen laptop running the client. Just this week though the touchscreen is not responding. I tried the different mouse and touch settings but still nothing. I also tried the client on my Android phone which used to work fine and I get no touchscreen response either.

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    #1734
    spacedesk Lea
    Verwalter

    Hi @aslcouple

    To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
    https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

    Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
    This script will start a debug view app to capture spacedesk debug traces.
    On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and try to send touchscreen inputs), make sure to do this before pressing any key to continue.
    After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
    Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #1738
    ASLcouple
    Teilnehmer

    Never mind. My issue was resolved. I reinstalled both the server and clients and now everything is working fine.

    #1753
    WDD
    Teilnehmer

    I also just lost the ability to use the touch screen on my Android Fire. It has been working fine before. I reinstalled the latest driver on my Windows 10 64 bit PC, and reinstalled the latest app on the Kindle/Fire. I have enabled Absolute Touch on the Fire settings, same as before, but nothing seems to be working. I have the latest NVIDA drivers for my 3060 graphics card.

    #1754
    WDD
    Teilnehmer

    Upate: I have somewhat of a workaround. I turned off the “Keyboard input” on the Fire, and I now have touch screen input back.

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