Home Foren spacedesk Discussions Error 8 “This Driver needs to be reinstalled”

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  • #2195
    Chaos_02
    Teilnehmer

    I’m trying to use SpaceDesk on my Main PC and it has worked before but after countless tries to reinstall it I just get “unplugged” devices or Detached Desktops.
    Checking in Windows device manager shows me Error Code 8 When a device is connected, scrolling to Installation errors in the Details Tab shows
    1. Treiber ist für diese Plattform nicht vorgesehen.
    (Driver is not intended for this platform.)
    2. E0000234
    I dont know what to do anymore, the PC is being picked up by all clients, I just can’t put it into duplicating or extending the display and it shows this exclamation mark in device manager.

    #2199
    spacedesk Lea
    Verwalter

    Hi @chaos_02,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    #2210
    Chaos_02
    Teilnehmer

    All Three attached, thanks for fast reply!

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    #2212
    Chaos_02
    Teilnehmer

    “.xml and .log filetype not permitted” :/

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    #2216
    Chaos_02
    Teilnehmer

    “setupapi.dev_.log_.txt: File exceeds allowed file size.” >:(

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    #2223
    spacedesk Lea
    Verwalter

    Hi @chaos_02,

    Thanks for sending the requested files.
    Which device has the error code 8?
    Could you please send us the screenshot of this device with error code?

    #2257
    Chaos_02
    Teilnehmer

    Screenshot here
    Also I’ve seemed to misread the 18 as 8 or it has changed since the last time…

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