Home Foren spacedesk Discussions Error code 2-5

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  • #2008
    alejandro.k
    Teilnehmer

    When i try to connect to my android tablet i get this error on my android
    (Dissconnected by server error
    Error Code: 2-5
    Error Info: 0-5
    Connected time: 00:00:01)
    I attatched dxdiag.txt

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    #2019
    spacedesk Lea
    Verwalter

    Hi @alejandro-k,
    To further analyze this issue, please download the spacedesk diagnostic script here, then extract it.
    https://www.dropbox.com/s/z8h5llgi8c2ig3g/2021_spacedeskDiagnosticTool.zip?dl=0

    Inside you will find spacedeskDiagnosticTool.cmd, just right-click it then run as administrator.
    This script will start a debug view app to capture spacedesk debug traces.
    On step 5 it will prompt you to reproduce the issue (by connecting the viewer app and wait for the issue to happen), make sure to do this before pressing any key to continue.
    After the script is done, a folder will be created on the same folder as the script file which contains various log files that we need for analysis.
    Please right-click it -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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