Home Foren spacedesk Discussions error code: 2-5 error info: 0-5

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  • #6778
    lrbsb
    Teilnehmer

    I have the same error. Follow the DXdiag.txt file, how should I proceed?

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    #6793
    spacedesk Lea
    Verwalter

    Hi @lrbsb,
    For further analysis, could you please send us the diagnostic logs for this issue?
    – open the spacedesk Driver Console app on your primary machine, then click the Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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