Home Foren spacedesk Discussions Help Me – Not install

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  • #5217
    Masteris
    Teilnehmer

    when I try to install the image error appears. „installer stopped prematurely“ I’ve tried some things I saw on google but I couldn’t install.

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    #5231
    spacedesk Lea
    Verwalter

    Hi @masteris,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click „Save all information“ and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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