Software no longer works on my phone after server update

[Normlality]

IDk why but after the 1050 update on windows, Spacedesk no longer works on my phone (iphone 11) despite working completely fine before the update. However when I use a different phone (iphone 10) that still works on the latest server update.

[spacedesk Lea]

Hi @normlality,

Can you further describe the problem?
Is the viewer app on iPhone 11 cannot discover the primary machine anymore?
Or is it disconnecting immediately or showing display off status upon connect?

What is the current iOS version of your iPhone 11?

[Normlality]

The iPhone 11 is on IOS 16.1.1

[Normlality]

The phone cannot detect primary server

[spacedesk Lea]

Hi @normlality,

Please check on your iPhone Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?

[Normlality]

Yep that’s enabled

[spacedesk Lea]

Hi @normlality,
Thanks for the info.
Can you quickly try to connect via spacedesk HTML5 Viewer in your iPhone 11?
Just open a web browser (e.g. Safari or Google Chrome), then go to http://viewer.spacedesk.net/ and connect to the IP address of your primary machine.
Then let us know the result.

[Normlality]

The HTML Viewer works just fine but isn’t anywhere near a smooth as the app

[spacedesk Lea]

Hi @normlality,
Thanks for confirmation.
Is your iPhone 11 from Mainland China?

[Normlality]

Yes it did

[spacedesk Lea]

Hi @normlality,

OK. It seems that it’s a network discovery issue in our iOS viewer app which happens in some iOS devices (especially if it’s from Mainland China).

For now, we still don’t have a fix for this issue, but our iOS developer is working on it.
We have received similar bug reports from various users before.
And one of them actually might have a valid explanation about this issue.
Since your iOS device (iPhone 11) was from Mainland China, spacedesk native app might not have a permission for networking.
here’s the link of the user’s post: https://www.spacedesk.net/forums/topic/spacedesk-app-has-no-permission-for-networking-on-region-specific-ios-device/

[Normlality]

Does that mean you got rid of the feature or would it be by other means? I had this show up the first time and it was working fine for months until one day it was no longer working

[spacedesk Lea]

Hi @normlality,

No feature will be removed.
Could you please try the suggestion in this post – https://www.spacedesk.net/forums/topic/unable-to-connect-on-ios-devices-solved/
Then let us know if it helps.

[Normlality]

It worked. Thank you for letting me know.

[Autor]

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