Unsupported feature on server-side

[Xavier0207]

Hi, I was able to use my Samsung Galaxy Tab S6 Lite S-Pen yesterday. However, the feature can not be and it prompts up the msg.

Unsupported feature on server-side
You cannot use the stylus feature with your current Windows-PC spacedesk Driver.

Thereafter, I have download and install the latest version of spacedesk v1.0.7. However, the issue remains unresolved. Please help.

[Xavier0207]

Is anyone having the same issue?

[spacedesk Lea]

Thanks for the info.
We are currently looking into it. It seems like a bug on our latest spacedesk Android viewer app.
The fix for this issue will be available in the next version of android viewer app.

[Viviane]

I experienced exactly the same issue. Downgrading to a previous, working driver version (1.05) haven’t solved.

[Viviane]

Neither pen nor touch input are working.

[Ricky Yang]

Has this problem been solved yet?

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[Viviane]

Nope! No pen, no touch input. But I haven’t got that popup message anymore. The secondary display connects and mouse input works, but the Spacedesk window in the primary machine shows „No remote connection“.

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[Xavier0207]

Thanks for the swift update on the viewer. Problem resolved.

[spacedesk Lea]

Hi @viviane and @ricky-yang,
Did you try the most recent spacedesk Android Viewer v0.9.74 app from Google Play Store?

[Viviane]

Yes, I did. Everything is up to date.

[spacedesk Lea]

Hi @viviane,
Ok thanks for the info.
So pen and touch input are still not working?
..and there’s no display connected but remote mouse is working? so it’s connected but black screen only?

[Viviane]

The second screen connects properly and the mouse input also works, but not the touch, neither the pen. However, the spacedesk Driver window in the primary machine (Win 10) shows „No remote connection“, and nothing happens when I try to change the „Settings“ to, for instance, OFF. I receive a popup message „Dou you really want to disable…“, I choose „Yes“, but nothing changes. The tablet is connected through wi-fi hotspot, and everything is updated (NVIDIA driver 471.41)
NoPenNoTouch.

[spacedesk Lea]

Hi @viviane,
Could you please run services.msc on your primary machine, find spacedeskService ,right-click restart it then try again to reconnect the spacedesk viewer app.

[Viviane]

It worked, but the pen is now too laggy. Moreover, I had a death blue screen. It is still too unstable. I’m going to uninstall everything and waiting for a further version. Thank you for the assistance.

[deanhardt]

I’m still experiencing this problem and would like to pursue it. I’m running the viewer on a Samsung S7+.
my Windows machine is using Beta Version 1.0.7
Android is using v0.9.73

I’ve rebooted and I’ve explicitly run services.msc and restarted the spacedesk service. Still to no avail.

[Autor]

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