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  • als Antwort auf: Cannot detect any Primary Machine #8522
    spacedesk Lea
    Verwalter

    Hi @amfidiusz,

    Thanks for the info.

    Are you sure there’s no client/AP/wifi isolation on your wifi router settings?

    What is the current network profile of your wifi network in your primary machine? Private or Public?
    You can check it in Windows Settings -> Network & Internet -> WiFi or Ethernet properties.
    If the current profile is Public, please try to switch it to Private.

    Can you also try to ping the IP address of your android tablet from your primary machine (and vice versa if you can do it easily)?
    To check if both primary machine and secondary devices are reachable to each other.

    Please also try to switch spacedesk server OFF-ON (to make sure that it’s running properly).

    als Antwort auf: From Pc To Ipad ‚Connected display off‘ #8500
    spacedesk Lea
    Verwalter

    Oh okay! Thanks for the info. We are glad that it’s working now on your side.

    spacedesk Lea
    Verwalter

    Hi @xayzer,
    This is probably a network adapter priority of your machine.

    Please check this topic, and try the suggested workaround that I posted there.

    Cannot connect to internet while using spacedesk on laptop and tablet.

    als Antwort auf: 用usb连接会莫名其妙蓝屏 #8497
    spacedesk Lea
    Verwalter

    Hi @ouyangyinling,

    Thanks for sending the spacedeskDiag.txt file.
    For further analysis, could you also please send us the most recent dump files (*.dmp) of your BSOD with spacedesk which is located in C:\Windows\minidump folder.
    Please save the *.dmp files in one folder then right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    als Antwort auf: Frequent tablet disconnect / reconnect – work-around #8470
    spacedesk Lea
    Verwalter

    Hi @greengolem,

    Thank you very much for the detailed feedback.
    Apologies for late reply.

    To answer your question, the Disconnect Delay will keep the connected display for a specific period of time (45 seconds by default) in case there’s a disconnection event due to network drop. So by the time the network connection resumes the spacedesk display remains connected.

    Could you please try our most recent spacedesk Driver v1.0.44 and check if you still have the short disconnect-reconnect cycle during idle time.
    Looking forward to your feedback.

    als Antwort auf: After Update „Disconnected by server error“ #8469
    spacedesk Lea
    Verwalter

    Hi @georelle,

    Thank you very much for the feedback.
    We are glad that it’s working now on your side.

    As for the auto launch of spacedesk android app upon Android TV start up, I think our spacedesk android app (or any other android app) is not capable of launching itself automatically upon device start up.
    This is maybe on your Android TV settings (if it exist) or maybe there’s a third party android tool app that can do this.

    als Antwort auf: After Update „Disconnected by server error“ #8467
    spacedesk Lea
    Verwalter

    Hi @georelle,

    Please try the most recent spacedesk Driver v1.0.44 in the website https://www.spacedesk.net/
    It includes the fix for the disconnect issue on your side.

    als Antwort auf: After Update „Disconnected by server error“ #8457
    spacedesk Lea
    Verwalter

    Hi @georelle,

    Thank you very much for the feedback.
    We are currently analyzing it and working on a solution.

    We will get back to you as soon as we have a new version for you to test.

    als Antwort auf: Split: Multiple screens #8456
    spacedesk Lea
    Verwalter

    Hi @absolutscharf.

    Both iPads probably have the same Client ID.
    Please try my suggestion here: https://www.spacedesk.net/forums/topic/connect-two-ipads-as-separate-monitors/#post-8377

    PS: I moved your post to a separate topic to avoid confusion.

    als Antwort auf: Cannot detect Server! #8454
    spacedesk Lea
    Verwalter

    Hi @mrbooshay,

    Could you please check the following:
    1. Check your WiFi router settings if it has client isolation enabled. This setting prevents direct communication between connected devices/computers.
    2. Do you have VPN (Virtual Private Network) active?
    3. Do you have third party firewall/antivirus software on your primary machine?
    4. When you said you attempted a direct connection by wire, is it USB tethering connection?
    5. Check on your iPad Settings -> Privacy -> Local Network, if spacedesk is on the list and enabled?

    For assistance, please also refer to the Troubleshooting -> Network Connection chapter in the user manual https://www.spacedesk.net/user-manual/#item_489.

    If the above suggestions did not help, please send us the diagnostic files of your primary machine.
    Just open the spacedesk Driver Console -> Diagnostics -> Save All Information.
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    als Antwort auf: After Update „Disconnected by server error“ #8441
    spacedesk Lea
    Verwalter

    Please try our most recent spacedesk Driver v1.0.43 on the website https://www.spacedesk.net/#download.
    We have various updates in this new version and check if you can still reproduce the disconnection issue upon server reboot.

    als Antwort auf: After Update „Disconnected by server error“ #8434
    spacedesk Lea
    Verwalter

    Hi @georelle,

    Thank you very much for sending the diagnostic logs.
    Please check if there’s a detached display via Windows Display Settings.
    Another thing to try is to click the „Clear Windows Display Settings“ button in spacedesk Driver Console -> Control.
    Please take note that upon clearing the Windows display settings, it will also clear the current videowall settings (Videowall switch, Wall Index, Position, etc), so you have to reconfigure it again.

    als Antwort auf: disconnected by server error #8433
    spacedesk Lea
    Verwalter

    Please send the diagnostic logs of this issue, make sure to follow the steps above.
    Switch Diagnostic ON -> Recreate the issue (disconnect or display off) -> switch Diagnostic OFF, then save.

    als Antwort auf: After Update „Disconnected by server error“ #8424
    spacedesk Lea
    Verwalter

    Hi @georelle,

    Thank you very much for reporting this issue.
    Could you please try setting a Videowall Disconnect Delay value (e.g. 20) in spacedesk Driver Console app and check if it will help with the disconnection issue.

    If it did not help, please send us the diagnostic files on your primary machine.
    Just go to spacedesk Driver Console -> Diagnostics, make sure to connect all the 5 spacedesk viewers from your Android TV then click the „Save All Information“ button.
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    • Diese Antwort wurde geändert vor 1 Monat, 1 Woche von spacedesk Lea.
    • Diese Antwort wurde geändert vor 1 Monat, 1 Woche von spacedesk Lea.
    als Antwort auf: disconnected by server error #8422
    spacedesk Lea
    Verwalter

    Hi @mohammed,
    Could you please check in the spacedesk Driver Console -> Incompatible Software, if there are any active incompatible software present in your system?

    If there’s none, please send us the diagnostic logs of the issue.
    Just follow the steps below:
    – open the spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the disconnect issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

Ansicht von 15 Beiträgen - 31 bis 45 (von insgesamt 916)