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August 25, 2021 at 8:13 am #1981
Thanks for the input and dxdiag info.
It seems that it’s a network discovery issue in our iOS viewer app which occasionally happens on some iOS device.
We don’t know yet the root cause since we still cannot reproduce this issue on our side.
We have received similar bug reports from various users before.
Is your non working iPad Pro 12.9 has cellular or wifi only?