Home Forums spacedesk Discussions Unable to Connect Reply To: Unable to Connect

#3514
spacedesk Lea
Keymaster

Hi @lizapena04,

Can you tell us your current firewall software name?

Could you also please send us the following info:
Primary Machine
– operating system (Windows 8.1/10)?
– graphics adapter (AMD/Intel/Nvidia)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

Secondary Machine
– Viewer type (Android/iOS/Windows/HTML5)
– network connection type (wired/wireless/USB tethering/WiFi Direct)

  • This reply was modified 10 months, 1 week ago by spacedesk Lea.