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Unfortunately we cannot watch the attached mp4 file your sent, it exceeds the allowed file size.
Could you maybe upload it on dropbox (or other cloud storage app), or maybe on youtube?
For further analysis, could you also please send us the following logs:
– most recent *.dmp file in C:\Windows\Minidump folder
– diagnostic logs generated via spacedesk Driver Console -> Diagnostics -> Save All Information.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.