Home Forums spacedesk Discussions Что это за ошибка?

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  • Author
    Posts
  • #7983
    Hhh
    Participant

    Error Code: 1-2-0
    Error Info: 0-3-4
    Connected time: 00:00:01

    #7986
    GarrettPatton
    Participant

    Sorry, I don’t know what it is either, can you share a picture of its error for me to see inat tv pro modsuper.com

    • This reply was modified 6 months, 2 weeks ago by GarrettPatton.
    #7990
    spacedesk Lea
    Keymaster

    Hi @hhh,
    Could you please send us the diagnostic logs for this issue?
    – open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and wait for the issue (error code) to happen
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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