Home Forums spacedesk Discussions Aspect Ratio Stretched Bug

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  • #8534
    xtreme1
    Participant

    Reached out to support via Email, but I’ll post here as well. I’m having the exact same issue as noted here:

    Please share the last driver version that keeps aspect ratios

    I can’t find the old driver version to fix it though. Unfortunately with only custom resolution checked (not native too), my 4:3 ratio resolutions are not letter boxed. Please advise.

    #8536
    spacedesk Lea
    Keymaster

    Hi @xtreme1,

    We don’t recommend using an older version of spacedesk. It contains various bugs that are already fixed in the most recent sapcedesk driver version.
    If the custom resolution you selected don’t have a * in it, then it does not match the aspect ratio of the device’s screen, sometimes it keeps the aspect ratio (with black borders on the side) sometimes it’s not. This is an inconsistent behavior in spacedesk which is still present.

    Could you please try this workaround and check if it works for you:
    – on spacedesk viewer settings -> resolutions, enabled both native and custom resolution that don’t have * (e.g. 800×600)
    – connect the viewer app
    – open the display settings window on your primary machine
    – switch the spacedesk display resolution from native to custom (maybe a few times) and check if it will eventually keep the aspect ratio upon switching to custom resolution.

    #8537
    xtreme1
    Participant

    Unfortunately this bug makes it very difficult to use and I’d love to try older versions even if they have bugs – though I do understand.

    Your suggestion works for my Samsung note8 but my cheaper lenovo tablet at 534×854 native resolution tablet won’t show the native resolution even when it’s checked. Therefore I can’t switch it for the work around

    #8562
    xtreme1
    Participant

    Do you have any suggestions for getting the proper ratio for the tablet?

    #8571
    spacedesk Lea
    Keymaster

    Hi @xtreme1,
    Unfortunately, no more suggestion at the moment.
    This issue is already forwarded to the developer. We will get back to you as soon as we have news regarding this topic.

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