Did it all turns black upon connect? Or only after a certain time?
If yes, how long before all the displays will show black screen?
Could you please try with the most recent spacedesk Driver v1.0.49 from the website and check if the issue is still happening.
If it happens, please send us the diagnostic logs of this issue.
Please follow the steps below:
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
– try to connect your viewers and wait for the black screen issue to happen
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.