Home Forums spacedesk Discussions Cannot detect any Primary Machine

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  • #8663
    npetroff
    Participant

    I have the same problem. There are no antiviruses at all, only the Windows firewall. Permissions granted. The network is private. VPN is disabled. WiFi network is one.

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    #8666
    spacedesk Lea
    Keymaster

    Hi @npetroff,
    Thanks for the initial info.
    Can you please check your WiFi router if there’s a client/WiFi/AP isolation setting enabled?
    This setting prevents direct communication between connected devices/computers.

    By the way, we cannot open your attached diagnostic logs, please re-attach it as *.zip file.

    PS: We moved your post in a separate topic to avoid confusion.

    #8668
    supchek
    Participant

    I have the same problem

    #8674
    npetroff
    Participant

    Sending a zip file

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    #8676
    npetroff
    Participant

    In the settings of the router, I did not find anything about isolation. I guess there is no isolation.

    #8683
    spacedesk Lea
    Keymaster

    Hi @npetroff,

    Thanks for sending your diagnostic logs and for checking the router settings.
    Can you easily try to ping the IP address of your secondary device from your primary machine (vice versa) to check if both PC/devices are reachable to each other?

    By the way, which spacedesk Viewer app are you using? Is it Android/iOS/Windows?

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