Home Forums spacedesk Discussions Can’t connect any more

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  • #5501
    Riduidel
    Participant

    I’m using spacedesk driver on my Windows 11 machine, and spacedesk viewer on my Android phone and tablet.
    Since this morning, I can no more connect to server.
    I have tried on both devices, with both Android native client and https://viewer.spacedesk.net, and none of these alternatives seems to work.
    I have updated my spacedesk driver to the latest published version

    `
    spacedesk DRIVERS
    ————————-
    Device Name : spacedesk virtual Bus
    Version: 1.0.351.30
    Device ID : ROOT\SPACEDESK_VIRTUAL_BUS\0000
    Status : OK
    Error Code : 0
    PNPClass : System
    Service : spacedeskDriverBus
    HardwareID[0] : Root\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_BUS_0001
    `

    But it changed nothing.
    I’m using latest Android app available on google play store (version is 0.9.90).

    What can I do to have it working back (because when it works, it’s awesome).
    I’ve attached diagnostis to this message

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    #5506
    spacedesk Nicole
    Participant

    Hi @riduidel,

    Please disable then enable spacedesk server.
    You can do this by toggling the spacedesk Status OFF/ON switch in our spacedesk Console app.
    Please let us know if this helped.

    #5509
    Riduidel
    Participant

    Amazingly, after having applied a windows update, then having restarted spacedesk server, it seems to work. I’m puzzled.

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