Home Forums spacedesk Discussions Client Does Not Detect When Server Looses Connection

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  • #9108
    bruno.lima
    Participant

    Hello,

    I have a problem with SpaceDesk Viewer running on a Windows 10 machine.

    Whenever the server unexpectedly looses it´s network connection, like if I unplug it´s network cable or something goes wrong in the network, the clients do not recognize that the connection has been lost. This way the clients get stuck with the last received image for hours, until I manually disconnect the client and reconnect.

    I tested this with an Android client and it worked fine, a few seconds after removing the server´s network cable, the Android clients automatically detected that there was no connection anymore and started trying to reconnect again.

    Appreciate any help.

    Best regards,

    #9115
    spacedesk Lea
    Keymaster

    Hi @bruno-lima,

    Thank you very much for reporting.
    Yes, we are aware of this issue in spacedesk Windows Viewer.

    Currently, only Android viewer can detect a Network Connection Lost event.
    We will soon implement the same thing in our spacedesk Winddows 7 Viewer app only (On Windows 10 Viewer from Microsoft Store, it will not be fixed anytime soon).

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