Home Forums spacedesk Discussions Cursor lagging on second screen

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  • #11304
    HichemDax
    Participant

    Am using an Android tablet as a teleprompter screen and enabled flip. Everything works fine except refresh rate being very low and so my cursor lags a lot, i get really stuck if i move teams calls to that screen as I cannot manipulate mouse anymore there.

    Any suggestions how to enhance this lagging experience?

    • This topic was modified 1 month ago by HichemDax.
    • This topic was modified 1 month ago by HichemDax.
    #11307
    spacedesk Lea
    Keymaster

    Hi @hichemdax,
    There are few things you can try to improve performance, please check the Performance Tuning chapter in the user manual for assistance.

    User manual

    #11309
    HichemDax
    Participant

    Hi @lea,

    Thanks for the link. I have my laptop HP ZBook Workstation G3 connected on Lan, I have tried the USB tethering but had bad experience with blue death screen in mid meetings. I could not find what to update as stated USB Driver as everything is up to date as per windows response when I hit update driver.

    What’s interesting is that when I disable mirroring the cursor is shown and the refresh rate is acceptable.

    Do you need any further troubleshooting?

    • This reply was modified 1 month ago by HichemDax.
    #11394
    FreakyMood
    Participant

    Hi @hichemdax,
    You can open try Settings>Quality/Performance>Custom FPS Rate>60 FPS

    And you can try low resolution Settings>Resolution>Choose Custom Resolution>Resolution you want

    Or you can try setting everything for your connection (low connection problems) from Quality/Performance

    #11435
    spacedesk Lea
    Keymaster

    Hi @hichemdax,

    Ahh the BSOD (blue screen of death) during USB tethering connection…this is a known issue which we don’t have a fix in the spacedesk side.
    The problem seems to be the USB driver used by the mobile phone for USB Tethering.

    FYI: Support for native Android USB cable connection will be available very soon.

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