Home Forums spacedesk Discussions “Disconnected by server error”

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    Posts
  • #4060
    BlueStrikePro
    Participant

    Im using asus zenpad running Android 7.0

    my main machine is windows 11 running with the latest drivers even space desk

    it disconnects around 40 seconds and i get everytime this: Error Code: 2-5-6 Error Info: 0-5-8

    #4076
    spacedesk Lea
    Keymaster

    Hi @bluestrikepro,
    Is it consistently happening on your machine?
    Can you manually reconnect the viewer app after the disconnect?
    Did you notice any error notification on primary machine upon disconnect (e.g. Error – Network Connection lost)?

    Could you please send us the following additional info:
    Primary Machine
    – operating system (Windows 11)
    – graphics adapter (AMD/Intel/Nvidia)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    Secondary Machine
    – Viewer type (Android)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    #4491
    BlueStrikePro
    Participant

    nvm, my phone is better than the old tablet

    #4509
    spacedesk Marcel
    Participant

    Do you have McAfee antivirus software installed on the Windows machine? McAffee antivirus sometimes randomly disconnects spacedesk without any notification.

Viewing 4 posts - 1 through 3 (of 3 total)
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