Home Forums spacedesk Discussions ERRA NA HORA DE INSTALAR

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  • Author
    Posts
  • #5382
    Marcelo Nogueira
    Participant

    an error has been encountered while installing spacedesk driver. installation will be stopped

    #5402
    spacedesk Lea
    Keymaster

    Hi @marcelo-nogueira,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #5448
    cartop
    Participant

    Saludos. Tengo el mismo problema. Les envío los archivos indicados. Gracias.

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    #5507
    spacedesk Nicole
    Participant

    Hi @cartop,

    Can you please resend the file?
    It seemed that the zipped file was corrupted.

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