Home Forums spacedesk Discussions I can’t install spacedesk

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  • #6103
    lapizhilera
    Participant

    Hello, can someone help me? I tried so many times to install your app and still failed and got the error
    before I did this I research on google and nothing works at least posting here can help me more precisely.

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    #6106
    lapizhilera
    Participant

    here are the 3 files
    that u guys might needed
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF
    and my dxdiag info.

    • This reply was modified 6 months, 1 week ago by lapizhilera.
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    #6136
    spacedesk Lea
    Keymaster

    Hi @lapizhilera,
    Thank you very much for sending the logs.
    Could you please try the most recent spacedesk Driver v1.0.33 available on our website

    Home

    #6144
    lapizhilera
    Participant

    still the same error, can you help me again?

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    #6148
    spacedesk Lea
    Keymaster

    Hi @lapizhilera,
    Thanks for the feedback.
    Could you please send us again the updated:
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    #6157
    lapizhilera
    Participant

    here.

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    #6215
    spacedesk Lea
    Keymaster

    Hi @lapizhilera,
    Thank you very mush for sending the updated log files.
    We are currently analyzing it and we will get back to you as soon as we have a solution for this issue.

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