Home Forums spacedesk Discussions Installation server don’t finish

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  • #2218

    Hello,
    installation (server) don’t go to the end : I try to install on a old Panasonic Laptop Industrial with screen resolution 1366×768. W10 64b UK latest version/update.
    The viewer app work correctly
    Kind regards

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    #2227
    spacedesk Lea
    Keymaster

    Hi @philippe-marlieroutlook-com,
    Is this the first time you install spacedesk?
    Or do you already have an older version on your machine?
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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