Home Forums spacedesk Discussions My instaling screenis stuck.

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  • #2010
    EmisZero
    Participant

    Hi so i am trying to install my drivers but its been 1 hour and norhing happened. its stuck

    #2011
    EmisZero
    Participant

    Hi so i am trying to install my drivers but its been 1 hour and norhing happened. its stuck

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    #2018
    spacedesk Lea
    Keymaster

    Hi @emiszero,
    Is this the first time you install spacedesk?
    Or do you already have an older version of spacedesk Driver on your primary machine?

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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