Home Forums spacedesk Discussions Spacedesk cannot stay on

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  • #8638
    Soundblaster
    Participant

    When I turn Spacedeck status on in the driver console, go somewhere else in the menu, come back, it’s off.

    Not only that, I cannot connect in the app with detection or IP

    #8657
    spacedesk Lea
    Keymaster

    Hi @soundblaster,

    Could you please quickly try this: run services.msc on your primary machine, then find spacedeskService and try if you can easily stop-start it.

    For further analysis, please go to spacedesk Driver Console -> Diagnostics, click Save All Information button.
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

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