Home Forums spacedesk Discussions Unsupported feature on server-side

Viewing 15 posts - 1 through 15 (of 29 total)
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  • #1442
    Xavier0207
    Participant

    Hi, I was able to use my Samsung Galaxy Tab S6 Lite S-Pen yesterday. However, the feature can not be and it prompts up the msg.

    Unsupported feature on server-side
    You cannot use the stylus feature with your current Windows-PC spacedesk Driver.

    Thereafter, I have download and install the latest version of spacedesk v1.0.7. However, the issue remains unresolved. Please help.

    #1447
    Xavier0207
    Participant

    Is anyone having the same issue?

    #1453
    spacedesk Lea
    Keymaster

    Thanks for the info.
    We are currently looking into it. It seems like a bug on our latest spacedesk Android viewer app.
    The fix for this issue will be available in the next version of android viewer app.

    #1455
    Viviane
    Participant

    I experienced exactly the same issue. Downgrading to a previous, working driver version (1.05) haven’t solved.

    #1456
    Viviane
    Participant

    Neither pen nor touch input are working.

    #1465
    Ricky Yang
    Participant

    Has this problem been solved yet?

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    #1467
    Viviane
    Participant

    Nope! No pen, no touch input. But I haven’t got that popup message anymore. The secondary display connects and mouse input works, but the Spacedesk window in the primary machine shows “No remote connection”.

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    #1469
    Xavier0207
    Participant

    Thanks for the swift update on the viewer. Problem resolved.

    #1470
    spacedesk Lea
    Keymaster

    Hi @viviane and @ricky-yang,
    Did you try the most recent spacedesk Android Viewer v0.9.74 app from Google Play Store?

    #1472
    Viviane
    Participant

    Yes, I did. Everything is up to date.

    #1475
    spacedesk Lea
    Keymaster

    Hi @viviane,
    Ok thanks for the info.
    So pen and touch input are still not working?
    ..and there’s no display connected but remote mouse is working? so it’s connected but black screen only?

    #1480
    Viviane
    Participant

    The second screen connects properly and the mouse input also works, but not the touch, neither the pen. However, the spacedesk Driver window in the primary machine (Win 10) shows “No remote connection”, and nothing happens when I try to change the “Settings” to, for instance, OFF. I receive a popup message “Dou you really want to disable…”, I choose “Yes”, but nothing changes. The tablet is connected through wi-fi hotspot, and everything is updated (NVIDIA driver 471.41)
    NoPenNoTouch.

    #1481
    spacedesk Lea
    Keymaster

    Hi @viviane,
    Could you please run services.msc on your primary machine, find spacedeskService ,right-click restart it then try again to reconnect the spacedesk viewer app.

    #1489
    Viviane
    Participant

    It worked, but the pen is now too laggy. Moreover, I had a death blue screen. It is still too unstable. I’m going to uninstall everything and waiting for a further version. Thank you for the assistance.

    #1494
    deanhardt
    Participant

    I’m still experiencing this problem and would like to pursue it. I’m running the viewer on a Samsung S7+.
    my Windows machine is using Beta Version 1.0.7
    Android is using v0.9.73

    I’ve rebooted and I’ve explicitly run services.msc and restarted the spacedesk service. Still to no avail.

Viewing 15 posts - 1 through 15 (of 29 total)
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