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  • in reply to: Error installing Spacedesk Windows driver #6863
    Janichols
    Participant

    Running the MicrosoftProgram_Install_and_Uninstall.meta.diagcab removed the old driver which was blocking the installation. Current driver has been installed and is working great.
    Thanks for the help, I’ll remember the Microsoft Install and Uninstall app in the future.

    in reply to: Error installing Spacedesk Windows driver #6795
    Janichols
    Participant

    Attached Trace file

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    in reply to: Error installing Spacedesk Windows driver #6783
    Janichols
    Participant

    I downloaded spacedesk_driver_Win_10_64_v1037_BETA (1).msi and put it in the folder, ran the BAT and it produced the following:
    spacedeskmsi_trace.txt

    === Verbose logging started: 3/8/2022 9:20:22 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\windows\system32\msiexec.exe ===
    MSI (c) (E8:FC) [09:20:22:717]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (E8:FC) [09:20:22:717]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (E8:BC) [09:20:22:752]: Resetting cached policy values
    MSI (c) (E8:BC) [09:20:22:752]: Machine policy value ‘Debug’ is 0
    MSI (c) (E8:BC) [09:20:22:752]: ******* RunEngine:
    ******* Product: C:\Users\janic\Downloads\msi_trace\msi_trace\\spacedesk_driver_Win_10_64_v1037_BETA.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (E8:BC) [09:20:22:755]: Note: 1: 2203 2: C:\Users\janic\Downloads\msi_trace\msi_trace\\spacedesk_driver_Win_10_64_v1037_BETA.msi 3: -2147287038
    MSI (c) (E8:BC) [09:20:22:757]: MainEngineThread is returning 2
    === Verbose logging stopped: 3/8/2022 9:20:22 ===

    in reply to: Error installing Spacedesk Windows driver #6781
    Janichols
    Participant

    Thank you very much for sending the logs. We are currently analyzing it.
    For further analysis, could you please download and extract the zip file here: https://www.dropbox.com/s/rqayx759wdwmye2/msi_trace.zip?dl=0
    Inside the folder, please copy the most recent spacedesk MSI installer (v1.0.37) then run the get_trace.bat script file.
    The script will execute the msi installer (to reproduce the installation error) and will automatically generate a spacedeskmsi_trace.txt file, then please send the file to us after executing the failed msi installer.

    There was no msi installer in the folder, only the BAT file to run the script.

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    in reply to: Error installing Spacedesk Windows driver #6774
    Janichols
    Participant

    Thank you very much for sending the logs.
    Based on the logs, you are trying to install an old spacedesk Driver version 0987.
    Could you please try with the most recent spacedesk Driver (v1037) which is available on the website https://www.spacedesk.net/#download.

    I would install the most recent driver but as the title says, I cannot update the current driver. I get an error message which then rolls back the driver to the previous one. I’m not TRYING to install the old driver.

Viewing 5 posts - 1 through 5 (of 5 total)