[spacedesk Marcel]

spacedesk is still in BETA. No matter if corporate or private use, spacedesk BETA is free until it will expire. Current version will expire December 31, 2023 (future BETA versions might possibly expire on a later future date). After expiry there will be either a new BETA version or clients can be purchased in the App-Stores. Possibly there will still be a free version with basic functionality.

Small scale corporate licensing is not available. Currently we only offer source code and unlimited corporate licenses for System Integrators (e.g. manufacturers of medical devices, conference room equipment, PCs and hardware).

If you are a System Integrator or if you have further questions about licensing, please don’t hesitate to post here. If necessary we might also contact you by email.

[spacedesk Marcel]

Thank you very much for your inquiry about our spacedesk SDK (Software Devellopment Kit). spacedesk SDK is a B2B product (Business to Business) which is used by world leading medical device manufacturers, conference room equipment manufacturers, PC manufacturers and hardware manufacturers. Unfortunately it is not available to private users nor to non-profit organizations.

[spacedesk Marcel]

Such detailed licensing topics are too complex to be discussed in public.
We will contact you by email.

[spacedesk Marcel]

We just sent the information to your email address.

[spacedesk Marcel]

Response to Post 2 above:
What exactly makes you think that Windows would update the spacedesk Driver? We never heard any such idea nor such a thing happening before. What makes this even more questionable is the alledged driver date of 2010. spacedesk did not even exist in 2010 (first spacedesk version was released in 2014).

[spacedesk Marcel]

Response to Post 1 above:
Let us start a comprehensive analysis first. spacedesk Driver/Server is running on which Windows version? Windows 10 or Windows 11? Which spacedesk Client Viewer? We assume Android because we read your rant in the Google Play store reviews. This also sounds as if you already figured out by yourself that “Virtual Desktop” is causing exactly such behavior. There is nothing we can do about it. We cannot fix other companies’ products like e.g. “Virtual Desktop”
BTW: You said that you already saw “all of the troubleshooting procedures viewing the forums”. Did you also see the instruction manual already? It is available on https://www.spacedesk.net/user-manual/

• This reply was modified 2 months ago by spacedesk Marcel.

[spacedesk Marcel]

Windows 10 spacedesk viewer cannot be installed without the Microsoft Store.
However, the Windows 7 spacedesk Viewer can still be installed on Windows 10.
Windows 7 spacedesk Viewer is a regular Windows Desktop application.

• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.

[spacedesk Marcel]

The spacedesk Driver/Server is the one that expires.
Update needed for your spacedesk Driver/Server on Windows 10:
Install spacedesk Driver/Server version: Beta RC v1.0.50 (from spacedesk website)

Please also make sure that the Viewer/Client is up to date as well.
For your spacedesk Viewer on Windows 7 you have two alternative options:
– Install spacedesk Viewer for Windows 7 Beta III v0.9.39 (from spacedesk website)
– Use spacedesk HTML Viewer v0.9.10(follow link on spacedesk website)

[spacedesk Marcel]

Update needed for your spacedesk Driver/Server on Windows 11:
Install spacedesk Driver/Server version: Beta RC v1.0.50 (from spacedesk website)

Please also make sure that the Viewer/Client is up to date as well.
For your spacedesk Viewer on Windows 10 you have three alternative options:
– Install spacedesk Viewer for Windows 7 Beta III v0.9.39 (from spacedesk website)
– Install spacedesk Viewer for Windows 10 Beta v0.0.23. (from Microsoft Store – or follow link on spacedesk website)
– Use spacedesk HTML Viewer v0.9.10(follow link on spacedesk website)

[spacedesk Marcel]

What exactly is your problematic configuration?
spacedesk Driver/Server on Windows 10 or Windows 7?
spacedesk Viewer on Windows 10 or Windows 7?
Or spacedesk Viewer on something else (e.g. iOS, Android)?

• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.

[spacedesk Marcel]

What exactly is your configuration?
spacedesk Driver/Server on Windows 10?
spacedesk Viewer on which platform? iOS, Android, Windows Store or Windows Desktop?

[spacedesk Marcel]

Are you using one of the following devices below?
2012 iPad (gen 4)
2012 iPad mini (gen 1)
2012 iPad (gen 3)
2011 iPad 2
2010 iPad (gen 1)

Apple officially does not support updates nor installs for the above old devices and operating systems any more.
Source: https://developer.apple.com/support/xcode/

• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.
• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.

[spacedesk Marcel]

Confirmed: We will upload a new Windows 7 version of spacedesk Server within the next few hours.

[spacedesk Marcel]

FIRST: This is the nature of BETA versions (in modern era and in old eras).
SECOND: We did not break anything. We are smoothly phasing it out by showing black and white screen. It remains fully usable.
THIRD: As usual and common for BETA versions – a newer better version is available immediately when a BETA expires.

• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.
• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.
• This reply was modified 2 months, 2 weeks ago by spacedesk Marcel.

[spacedesk Marcel]

Client for Windows 7 is not maintained very much any more.
But still it should not expire (I just double checked).
Are you really sure?
Anyway, our engineers will have a detailed look at this tomorrow…

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