Forum Replies Created

Viewing 15 posts - 1 through 15 (of 51 total)
  • Author
    Posts
  • in reply to: I want your help. #8111
    spacedesk Marcel
    Keymaster

    spacedesk SDK is used by world leading medical imaging device manufacturers, conference room equipment manufacturers, PC manufacturers and semiconductor manufacturers.
    spacedesk SDK is a B2B (Business to Business) product which is only sold to corporate customers.
    To proceed further, we need a full company name and address and a contact person within this company including telephone number. Just send an email to info(at)spacedesk.net Do not publicly post contact information here.

    in reply to: HELP! APPLE PEN PRESSURE NOT WORKING #6826
    spacedesk Marcel
    Keymaster

    Apple pressure sensitive pen support is not yet available.
    Currently spacedesk iOS Viewer only supports Sonar Pen https://www.sonarpen.com/

    Full pen support is currently only implemented on Android.
    Android is the only spacedesk Viewer supporting the whole spacedesk feature set.
    Eventually all features available on Android will also be ported to iOS on Apple devices.
    This includes Apple pen. However, no official timeline yet.

    in reply to: Slow mouse pointer #6825
    spacedesk Marcel
    Keymaster

    We assume that you are talking about spacedesk Viewer for Windows.
    We are aware of the described (Ultra)VNC approach.
    We will implement this feature as soon as a corporate customer will pay for it.
    This is not expected to happen any time soon.

    In the meantime you could use the “Mouse as Touch” setting.
    This uses the local mouse to raise touch events.
    It is actually very close to the feature which you are requesting.
    Please let us know how this works for you.

    in reply to: Multi-touch support on Windows #6636
    spacedesk Marcel
    Keymaster

    Not yet, but expected to become available within the next 6 months.

    in reply to: Second Screen #6413
    spacedesk Marcel
    Keymaster

    Yes – spacedesk is acting as an additional display monitor. Thus it can be set to Desktop Duplication (mirror) and Desktop Extension. Please check the instruction manual https://spacedesk.net/user-manual/ Look at chapters “CONFIGURATION AND SETTINGS”->”Primary Machine”->”Desktop Extension or Desktop Duplication (mirror) Settings…”.

    in reply to: Enquiry about the Display Driver SDK for Windows license #6406
    spacedesk Marcel
    Keymaster

    spacedesk Display Driver SDK for Windows is a B2B product (Business to Business) for corporate customers.
    To proceed further, we need a company name with verifyable corporate address and contact details.
    You can either post here using a corporate email account (no need to include email address in public post) or send us an email to info(at)spacedesk.net supplying your company contact data.

    spacedesk Marcel
    Keymaster

    You said “It used to work earlier”. How much earlier was that?
    Earlier than October 2021 when spacedesk Android client started supporting multitouch?
    Earlier than March 2021 when spacedesk Android client started to support pressure sensitive stylus pen?

    in reply to: Additional Use Case Idea #6361
    spacedesk Marcel
    Keymaster

    spacedesk Viewer for Windows 10 (Microsoft Store) and Viewer for Windows 7 (Desktop) do not support local host.
    There are no plans to do so in the future.

    in reply to: I need help, urgently! #6357
    spacedesk Marcel
    Keymaster

    First we need to analyze if your problems could be related to spacedesk in any way at all (which is actually very unlikely). Please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    in reply to: Additional Use Case Idea #6211
    spacedesk Marcel
    Keymaster

    Thank you very much for your input.
    Which spacedesk Viewer (client app) platform are you using? Android, iOS, Windows 10 (Microsoft Store) or Windows 7 (Desktop)? Please let us know so we can inspect the problems which you are mentioning.
    Can you try a different spacedesk Viewer platform? Maybe another one (Android, iOS, Windows Store or Windows Desktop) works better for your needs? In case it does, please also let us know.

    in reply to: SPACEDESCK DELETES MY DISK D #6210
    spacedesk Marcel
    Keymaster

    We will contact you by email.

    in reply to: bsod – spacedesk driver update 1.0.33 -> 1.0.34 #6203
    spacedesk Marcel
    Keymaster

    Thank you very much for reporting this. This BSOD (Blue Screen Of Death) clearly points at the NVIDIA Graphics Adapter Driver (nvlddmkm.sys) as culprit. Could you check the current NVIDIA Graphics Driver version and report it? In any case it is usually best to update the NVIDIA graphics driver to the newest version from the NVIDIA website.

    in reply to: SPACEDESCK DELETES ALL MY DESKTOP #6172
    spacedesk Marcel
    Keymaster

    Don’t worry! Thousands of spacedesk downloads daily (millions since 2014). There has never ever been a single verifyable report that spacedesk has ever done any damage to any files or Windows PC environment. In this case I assume that Windows has re-arranged your Desktop shortcuts and/or Desktop icons. Windows sometimes does this when it detects new display graphics adapters. Our engineers will contact you on Monday morning by email to help you find your files again.

    in reply to: SDK (Prices and Specifications) #6123
    spacedesk Marcel
    Keymaster

    Thank you very much for your inquiry. We just sent you an email.

    in reply to: I want to buy the Display Driver SDK for Windows license #6086
    spacedesk Marcel
    Keymaster

    Thank you very much for your inquiry. We just sent you an email.

Viewing 15 posts - 1 through 15 (of 51 total)