Home 討論群 spacedesk Discussions Connected but black screen on Android viewer 回覆至:Connected but black screen on Android viewer

#5691
spacedesk Lea
管理員

Hi @awm,

Could you please try the most recent spacedesk Driver v1.0.31 available on the website https://www.spacedesk.net/#download.

If the same problem still persist, could you please send us the diagnostic logs for this issue (using the console app)?
– open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– if Debug View is not available, please click the download button first
– switch Diagnostic Collection ON
– try to connect your viewer app and reproduce the issue
– switch Diagnostic Collection OFF
– click Save All Information button
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.