Home 討論群 spacedesk Discussions Error 2-5 Display Off

正在檢視 3 篇文章 - 1 至 2 (共計 2 篇)
  • 作者
    文章
  • #8605
    SermalFilms
    參與者

    Hello, after I got an old and unnecessary Redmi, I decided to use it as a second monitor. I installed the SpaceDesk Driver and installed it on the phone. My laptop is a ThinkBook 15 G2 ARE Laptop – Type 20VG. I installed AMD driver and Lenovo drivers on it. I connect on my old redmi but error 2-5 display off. I tried on my Samsung, but the same. I also saved the log according to your instructions, turned on the diagnostics, tried to connect, turned off the diagnostics, saved it. This file will be here. I hope for your help!

    附加檔案:
    你必須 登入 才能查看附件檔案。
    #8607
    spacedesk Lea
    管理員

    Hi @sermalfilms,

    Thank you foe sending the diagnostic info.
    Based on the logs, you have one of the incompatible software present in your primary machine – splashtop.
    You have to uninstall its Virtual driver first before connecting to spacedesk.
    Just open the splashtop Wired XDisplay Agent -> Advanced, then uninstall their virtual driver.

    #8611
    SermalFilms
    參與者

    Thank you, this really works.

正在檢視 3 篇文章 - 1 至 2 (共計 2 篇)
  • 主題「Error 2-5 Display Off」 已關閉,不允許發佈新回覆。