Unfortunately, we cannot view the attached image.
Please attach again with reduced file size.
If your primary machine is Windows 10/11, please also send the diagnostic info for analysis.
Just open the spacedesk Driver Console window, then go to Diagnostics and click the “Save All Information” button.
PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.