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  • 回覆至: Connected – Display Off #1889
    angels11_6
    參與者

    Thanks for your suggestion – that worked!
    Now just have to calibrate the screens… if I have issues doing that, I’ll come back to you.

    Thanks so much for your help.

    回覆至: Connected – Display Off #1857
    angels11_6
    參與者

    Here’s the screenshots.

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    回覆至: Connected – Display Off #1856
    angels11_6
    參與者

    HI,

    I previously had osbase installed, but removed it following your initial device. I can confirm I’m not using any other USB display / adapter.
    I’ve included (in the attached doc) a screenshot from device manager showing the display drivers and USB drivers.
    It’s not even showing ‘connected display off” any more.. it just simply won’t connect at all (note: it has definitely previously worked as I had the guy from Monitors Anywhere initially giving me advice about this and remoted into my computer to try to set up. That has since expired but now for some reason I can’t even connect to the monitors.

    Note: the screens are not symmetrical, what is the impact of this (if any)?

    回覆至: Connected – Display Off #1841
    angels11_6
    參與者

    Hi,
    Please find attached the updated diag file. Note, the screens still don’t connect, nor is the server responding. We can see the screens trying to connect when doing a pcap, but no response from the server.
    Thanks

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    回覆至: Connected – Display Off #1818
    angels11_6
    參與者

    Hi,

    Thanks for your reply – I’ve re-run the diagnostic tool and attached the zip file here.
    Thanks in advance!

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    回覆至: Connected – Display Off #1801
    angels11_6
    參與者

    HI,

    Thanks for getting back to me. Please see my responses below:

    “Is there any issue on spacedesk discovery on your side?” Yes, there is an issue as the remote Spacedesk clients can’t connect to the main PC. Please see my previous post with the network diagnostics clearly showing the clients trying to connect and the server not responding

    “Were you able to remove/uninstall the incompatible display driver detected by the spacedesk server?” Yes, only the standard Intel/NAVIDA drivers are installed, which according to your website are supported

    “Please confirm if you have splashtop WiredX display or Duet Display software on your primary machine.” – Neither of these are installed on the main PC

    Any help is appreciated.

    Thanks!

    回覆至: Connected – Display Off #1780
    angels11_6
    參與者

    Your system didn’t like the pcap file dues security issues?? Weird…
    No. Time Source Destination Protocol Length Info
    137 2.456935 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
    212 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
    213 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
    214 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
    215 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
    216 2.615869 192.168.1.123 192.168.1.133 UDP 63 54365 → 28252 Len=21
    242 2.648084 192.168.1.133 192.168.1.123 ICMP 74 Echo (ping) request id=0x0001, seq=22/5632, ttl=128 (reply in 245)
    245 2.652214 192.168.1.123 192.168.1.133 ICMP 74 Echo (ping) reply id=0x0001, seq=22/5632, ttl=64 (request in 242)
    258 2.662746 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
    259 2.663022 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
    260 2.663174 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
    261 2.663881 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21
    262 2.663881 192.168.1.123 192.168.1.255 UDP 63 54365 → 28252 Len=21

    回覆至: Connected – Display Off #1779
    angels11_6
    參與者

    Hi,
    Thanks for your response. We’ve investogated this further and Android devices running Spacedesk can’t connect to the main PC. They’re on the same network and both devices can ping each other. We ran a pcap on the main PC and can see the Android Spacedesk trying to connect on UDP/28252 but the server isn’t responding. Please see attached pcap file for your reference. We also checked the main PC and can see it listening on 0.0.0.0:28252 but not on it’s IP address 192.168.1.133;
    UDP 0.0.0.0:28252 *:*
    UDP 0.0.0.0:49668 *:*
    UDP 0.0.0.0:49914 *:*
    UDP 0.0.0.0:52061 *:*
    UDP 0.0.0.0:53097 *:*
    UDP 0.0.0.0:54478 *:*
    UDP 0.0.0.0:58413 *:*
    UDP 0.0.0.0:59339 *:*
    UDP 0.0.0.0:60187 *:*
    UDP 0.0.0.0:61075 *:*
    UDP 0.0.0.0:61076 *:*
    UDP 0.0.0.0:61676 *:*
    UDP 0.0.0.0:62728 *:*
    UDP 127.0.0.1:1900 *:*
    UDP 127.0.0.1:10010 *:*
    UDP 127.0.0.1:49670 *:*
    UDP 127.0.0.1:59338 *:*
    UDP 127.0.0.1:61675 *:*
    UDP 192.168.1.133:137 *:*
    UDP 192.168.1.133:138 *:*
    UDP 192.168.1.133:1900 *:*
    UDP 192.168.1.133:5353 *:*
    UDP 192.168.1.133:5353 *:*
    UDP 192.168.1.133:61674 *:*

    回覆至: Connected – Display Off #1748
    angels11_6
    參與者

    Hi,

    I’m also having the same issue. I’ve downloaded the diagnostic tool and attached the debug view file here.
    Any help is greatly appreaciated. I’ve spent weeks trying to figure this out!! Thank you.

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