討論回覆已建立

正在檢視 15 篇文章 - 31 至 45 (共計 1,273 篇)
  • 作者
    文章
  • 回覆至: My videocart is radeon #11686
    spacedesk Lea
    管理員

    Hi @dimaveng,
    Yes. spacedesk supports AMD graphics adapter.

    回覆至: driver compatibility problems #11684
    spacedesk Lea
    管理員

    Hi @dimaveng,
    please do not respond to old discussion.
    These old Radeon issues from 2021 probably do not apply any more nowadys in 2023.
    In the future please rather create a new discussion instead.
    BTW: Yes – spacedesk does support AMD graphics adapter.

    回覆至: Wired connection #11683
    spacedesk Lea
    管理員

    Hi @johnliem,

    Audio is not yet available with Android USB cable connection.
    This will probably be available in the next few versions.

    This version is still a BETA free version.
    Pay version will also be available soon via In-app purchase in the playstore.

    回覆至: Connecting tablet to pc via ethernet #11681
    spacedesk Lea
    管理員

    Hi @varjak,
    Please enable the Android USB Cable in spacedesk Driver Console -> Communication Interfaces -> Android USB Cable.

    附加檔案:
    你必須 登入 才能查看附件檔案。
    回覆至: Wired connection #11639
    spacedesk Lea
    管理員

    Hi @aitorus and @johnliem,
    We just released a new spacedesk Driver v1.0.54.
    This new version now supports native Android USB cable connection.
    You just have to enable it via spacedesk Driver Console -> Communication Interfaces -> Android USB Cable.
    Please try it and let us know if it works on your side.

    回覆至: Connecting tablet to pc via ethernet #11638
    spacedesk Lea
    管理員

    Hi @varjak,
    We just released a new spacedesk Driver v1.0.54.
    This new version now supports native Android USB cable connection.
    You just have to enable it via spacedesk Driver Console -> Communication Interfaces -> Android USB Cable.
    Please try it and let us know if it works on your side.

    回覆至: Connected – Display OFF on my tablet #11637
    spacedesk Lea
    管理員

    Hi @descriptor,
    Thanks for the feedback.
    We just released a new spacedesk Driver v1.0.54, could you please try this and check if the same problem still persist.

    回覆至: display connected, but no image #11636
    spacedesk Lea
    管理員

    Hi @nerals,

    Thanks for sending the diagnostic logs.
    However, it is still missing some log files e.g. DebugView.log file.
    Please follow the steps below and send us the updated logs:
    – open spacedesk Driver Console -> Diagnostics
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    By the way, we just released a new spacedesk Driver v1.0.54, please try it.

    回覆至: Connected but showing only desktop backgound #11617
    spacedesk Lea
    管理員

    Hi @guenterz,

    Thanks for sending your diagnostic logs.
    Based on your spacedeskDiag file, you have an old version of Intel (R) HD Graphics 4000 driver.
    Driver date: 10.07.2015
    Driver Model: WDDM 1.3

    Desktop duplication of primary monitor to other displays is not supported/ disabled in Windows display settings of Windows 10 with old version of graphics adapter (with less than WDDM 2.0).
    Please try to download the latest driver version from its official website https://www.intel.com/content/www/us/en/support/detect.html.

    回覆至: Connected – Display OFF \ Packet Loss #11616
    spacedesk Lea
    管理員

    Hi @zzlaw123,

    Thanks for sending the DebugView logs, we will analyze this.
    However, several diagnostic log files are missing.
    Please follow the steps above on how to get the diagnostic logs via spacedesk Driver Console.
    spacedesk Driver Console app generates a diagnostic folder name like “2023-01-18-XXXXX-spacedeskRuntimeDiagnostics” (which contains all necessary diagnostic log files), then this is the folder that you should compress (zipped).

    回覆至: Will viewer for win10 support remote audio? #11604
    spacedesk Lea
    管理員

    Hi @hins,
    Remote Audio support in Windows 10 Viewer app will not be available anytime soon.

    回覆至: Connected – Display OFF on my tablet #11603
    spacedesk Lea
    管理員

    Hi @descriptor,
    Thank you very much for sending the diagnostic logs.

    Are you using spacedesk as Videowall?
    Could you please try the following and check if you still get the Display Off issue.
    – switch Videowall mode to OFF
    – “Clear Windows Display settings” in spacedesk Driver Console.
    – Set your current Network profile to “Private”.
    Just open the Windows Settings -> Network & Internet -> properties of the current network, then select Private underneath Network Profile.

    回覆至: Connected – Display OFF \ Packet Loss #11602
    spacedesk Lea
    管理員

    Hi @zzlaw123,
    For further analysis, please send us the diagnostic logs for this issue.
    – in your primary machine, open the spacedesk Driver Console window by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect all your viewers and reproduce the Display-0ff issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    回覆至: Error – connect two Notebooks Win7 with Win10 #11601
    spacedesk Lea
    管理員

    Hi @thurnschuhgeist,
    Could you please send us the diagnostic logs for this issue?
    – in your primary machine, open the spacedesk Console window app by clicking the spacedesk tray icon on your task bar’s notification area
    – click the Diagnostics on the left side panel
    – if Debug View is not available, please click the download button first
    – switch Diagnostic Collection ON (make sure to click Yes in the User Account Control box to proceed)
    – try to connect your viewer app and reproduce the issue
    – switch Diagnostic Collection OFF
    – click Save All Information button
    PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
    Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.

    回覆至: Linux support? #11591
    spacedesk Lea
    管理員

    Hi @tuxinator, no plans to update HTML5 Viewer app with new feature/s anytime soon.

正在檢視 15 篇文章 - 31 至 45 (共計 1,273 篇)