Home 论坛 spacedesk Discussions When I start connection my screen on primary machine freeze and second is blank 回复至:When I start connection my screen on primary machine freeze and second is blank

#6445
spacedesk Lea
管理员

Hi @kilan8,

Is the main monitor instantly frozen when the spacedesk connection is made?

For further analysis, could you please send us the diagnostic logs on your primary machine.
Just run spacedesk Driver Console -> Diagnostics -> Save All Information.

PS: Saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected.
Please right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file in your next reply.