Home 论坛 spacedesk Discussions Can’t get phone to connect to PC

标签: 

正在查看 2 个帖子:1-1 (共 1 个帖子)
  • 作者
    帖子
  • #3448
    mikedemko
    参与者

    I tried to typing in IP manually and it doesn’t connect… Just “IP validation in Progress” doesn’t time out or give another error message.

    Yes I’ve rebooted both.. and uninstalled android app.

    #3471
    spacedesk Lea
    管理员

    Hi @mikedemko,
    looks like a network connection issue.
    Please make sure that both primary and secondary machine are connected on the same local area network.
    If you have a third party firewall software, please make sure that spacedesk or C:\Windows\system32\spacedeskService.exe is included in the exception list for incoming and outgoing connection.
    For more details, please check Troubleshooting -> Network Connection chapter in spacedesk user manual.

    For further analysis, could you please send us the following info:
    Primary Machine
    – operating system (Windows 8.1/10)?
    – graphics adapter (AMD/Intel/Nvidia)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    Secondary Machine
    – Viewer type (Android/iOS/Windows/HTML5)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

正在查看 2 个帖子:1-1 (共 1 个帖子)
  • 哎呀,回复话题必需登录。