12月 5, 2021 4:34 下午 #4737
Hello there, i hope you are having a great day.
Today i tried installing spacedesk, but i get the error 2-5 info: 0-5, i dont have splashtop xdisplay installed and i have dxdiag file right below.
附件:您需要登录才能查看附件。12月 6, 2021 1:43 上午 #474012月 6, 2021 6:18 下午 #4783
Hello Lea, thank you for responding, and for taking the time.
Ihave downladed the amd software, but actually it sais I am updated so i dont know what to do, asoil i have teamviewer installed if that is the problem. Thank you and good day to you ;).12月 7, 2021 1:03 上午 #4785
Thanks for the feedback.
Could you please send us the diagnostic logs to further analyze this issue.
Please follow the steps below:
– open the spacedesk Console window by clicking the spacedesk tray icon on your task bar’s notification area
– click the Diagnostics on the left side panel
– check “with Debug view” box
– click START Collecting Logs button
– connect your viewer app and reproduce the issue
– click STOP Collecting Logs button
– click Save All Information button
Please take note that saving all information will take a few seconds, then please send us the whole folder which contains all the diagnostic logs collected, just right-click the folder -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.12月 12, 2021 5:29 下午 #4846
Hello sorry i forgot to do it i didn’t have acces to my pc for a bit, the file is attached below and thank’s for responding
附件:您需要登录才能查看附件。12月 13, 2021 1:07 上午 #4850
Thanks for sending the diagnostic logs.
Based on the logs, you still have the splashtop display hook driver (lci_proxywddm) on your machine.
To remove this please run Command Prompt as Administrator, then type the command:
sc delete lci_proxywddm press enter
Reboot your primary machine then try again with spacedesk.
12月 13, 2021 9:43 上午 #4946
- 该回复由spacedesk Lea 于 11月、 3周前 修正。
Hello, thank you for responding, I will try this when I get home, and if it works it would be awesome and because i know you are competent, is there a way where we can note the forum ?