Home 论坛 spacedesk Discussions fail install spacedesk primary on win 10

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  • #6460

    Hi, my name is roger, I want to use your developed tools for screen mirror.
    Try many times still fail install on my win 10(Home 64bit version, 1809 OS build 17763.1039)
    this is my download package : spacedesk_driver_Win_10_64_v1035_BETA
    how to solved this problem ?

    spacedesk Renz

    Hi @gdma1956,

    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF
    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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