Home 论坛 spacedesk Discussions I need help, urgently!

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  • #6353
    keylorstian
    参与者

    I need help, urgently! Hello good since I installed spacedesk in my system I left it almost invalid, every time I try to uninstall this program a file of this was left which is affecting my system, I formatted the computer and even in the system 32 folder there are traces of it help me to eliminate them Please as soon as I open streamlabs the graph collapses 🙁

    #6357
    spacedesk Marcel
    管理员

    First we need to analyze if your problems could be related to spacedesk in any way at all (which is actually very unlikely). Please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

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