Home 论坛 spacedesk Discussions Installation server don’t finish

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  • #2218

    Hello,
    installation (server) don’t go to the end : I try to install on a old Panasonic Laptop Industrial with screen resolution 1366×768. W10 64b UK latest version/update.
    The viewer app work correctly
    Kind regards

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    #2227
    spacedesk Lea
    管理员

    Hi @philippe-marlieroutlook-com,
    Is this the first time you install spacedesk?
    Or do you already have an older version on your machine?
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #3449

    Here are the logs.
    Second try toi publish.
    Kr

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    #3474
    spacedesk Lea
    管理员

    Hi @philippe-marlieroutlook-com,
    Thanks for sending the requested logs.

    So currently, spacedesk v1.0.14 is still present on your primary machine, correct?
    Could you please try the most recent spacedesk Driver v1.0.15 available on our website then let us know if you get the same installation issue.

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