Home 论坛 spacedesk Discussions Spacedesk Graphics Adapter problem code 43

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  • #4538
    bbkrista
    参与者

    Hi,

    I had been trying to connect my Ipad onto my pc, But Ipad shows connected-display off. I uninstalled splashtop alr and restart my pc several times but its not working. The spacedesk driver and ios driver are all in the latest version.

    I went to look for previous blogs and checked the device manager and saw that error code 43 is on the Spacedesk Graphic display.

    I have runned diagnosis according to the spacedesk Console and will attached file below.

    Look forward to hear your reply.

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    #4545
    spacedesk Nicole
    参与者

    Hi @bbkrista,

    Based on spacedeskDiag.txt that you’ve sent, our diagnostics collection already created the 2021-11-20-172957-spacedeskRuntimeDiagnostics folder in C:\Users\Administration\Downloads\.
    Please send us this 2021-11-20-172957-spacedeskRuntimeDiagnostics folder (zipped) to further analyze the issue.

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