Check if spacedeskService is operating. Make sure that spacedesk service has started and spacedesk System Tray icon (at the bottom right of the screen) is visible in taskbar’s notification area and turned ON. For details, please check chapter above Setup Primary Machine – Verify if Setup was Successful .
Server OFF or ERROR
spacedesk server can be enabled and disabled via spacedesk server user interface menu. In case viewer app cannot discover / connect to the server, make sure that this menu is ON.
spacedesk server can be in ERROR state if spacedesk Graphics Adapter in device manager has yellow exclamation mark which indicates an error in driver. Check in C: \ Windows \ system32 \ drivers \ UMDF directory if “spacedeskDisplayUmode1_x.dll” is present then try to disable-enable the driver in device manager and try to switch ON in spacedesk server user interface menu.
For Windows 8.1 primary machine, check for “spacedeskHookKmode.sys” in C: \ Windows \ system32 \ drivers directory, then reboot.
For Windows 10 (version 1607 – later) primary machine, open Device manager and check below Display Adapters if spacedesk Graphics Adapter is installed correctly and enabled.