Manual Uninstall (Troubleshooting Only)
The steps in this chapter should only be done in exceptional cases if needed and if previously discussed with spacedesk support. The regular way to uninstall spacedesk is using Windows Control Panel or the spacedesk msi installer file as described above.
Step 1: Uninstall services
Run a Command Prompt (cmd.exe) “as administrator” and enter the following commands below:
- sc delete spacedeskHookKmode (for Windows 8.1 only)
- sc stop spacedeskService
- sc delete spacedeskService
Step 2: Uninstall spacedesk Graphics Adapter (for Windows 10 only)
For Windows 10 operating systems, manually uninstall spacedesk Graphics Adapter in Device Manager. This only applies on spacedesk driver version 0.9.9.z.25 – later.
Step 3: Uninstall spacedesk Mouse and Keyboard drivers (for Windows 8.1 only)
Manually uninstall the spacedesk Mouse and Keyboard driver on Device Manager.
Step 4: Uninstall spacedesk virtual HID Device (for Windows 10 only)
On device manager click View -> Devices by Connection, then find the spacedesk virtual HID Device.
Before uninstalling the spacedesk virtual HID Device, the children below should be uninstall first.
Just right-click each child devices underneath the spacedesk virtual HID Device, then click “Uninstall device”.
Step 5: Uninstall spacedesk virtual Bus Device (for Windows 10 only)
On device manager click View -> Devices by Connection, then find the spacedesk virtual Bus Device.
Just right-click, then “Uninstall device”.
Reboot the system and ensure that the following registry keys below have been removed:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\spacedeskKtmInputKeybd (for Windows 8.1 only)
For Windows 8.1
For Windows 10
Step 7:Delete files
Delete all files listed in the appendix of this document underneath “File list” in the Appendix of this document.