Home Forums spacedesk Discussions Cant install spacedesk because i dont have qWAVE

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  • #4108
    Uszer
    Participant

    Help i cant install space desk nor can i install qWAVE what should i do?

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    #4120
    spacedesk Lea
    Keymaster

    Hi @uszer,
    What is your primary machine operating system?
    For further analysis, could you please run dxdiag.exe on your primary machine, click “Save All Information”, then attach the output file (dxdiag.txt) on your next reply.

    #4124
    Uszer
    Participant

    My OS is Windows 10 pro 64-bit

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    #4238
    spacedesk Lea
    Keymaster

    Hi @uszer,
    Thanks for sending the dxdiag info.
    Please make sure that any pending Windows update are installed on your machine.
    It’s possible that QWave feature on your machine cannot be started or got corrupted due to missing system updates (KBXXXX).

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