Home Forums spacedesk Discussions Connected – display OFF on duplication

Tagged: 

Viewing 2 posts - 1 through 1 (of 1 total)
  • Author
    Posts
  • #1783
    Eloy
    Participant

    Hello Goodnight.
    When I select Duplicate Monitor it shows message:
    Connected – display OFF
    Follow zip log file

    Attachments:
    You must be logged in to view attached files.
    #1800
    spacedesk Lea
    Keymaster

    Hi @eloy,
    Thanks for sending the diagnostic logs.
    Based on your dxdiag info, your Intel graphics adapter on your primary machine is an old version with WDDM 1.1 model.
    Desktop duplication of primary monitor to other displays is disabled in Windows display settings of Windows 10 with old version of graphics adapter (< WDDM 2.0). Please try to update your Intel driver version from their official website or maybe go to https://www.intel.com/content/www/us/en/support/detect.html

Viewing 2 posts - 1 through 1 (of 1 total)
  • The topic ‘Connected – display OFF on duplication’ is closed to new replies.