Home Forums spacedesk Discussions Connected – Display OFF(again)

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    I had this problem before but now I have it again. I have 2 windows machines a desktop and a laptop. I run the space desk driver console on the desktop and attempt to connect to the computer. I get the message “Connected – Display OFF”. Sometimes I don’t get this message and it works for a while, but when I restart my PC or something, I get it again. I tried to flush my DNS and do network resets however they seem only to work sporadically if at all. The main PC has an Nvidia RTX 3060 and the laptop has some integrated intel graphics 620. I attached my log below.

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    spacedesk Lea

    Hi @almightychito,

    Thank you very much for sending the diagnostic logs.

    It seems that you have a Virtual Desktop (from https://www.vrdesktop.net/) installed in your primary machine.
    This software seems to have incompatibility issue with spacedesk.
    We were able to reproduce the same Display Off issue after installing the Virtual Desktop then reboot.

    Please try this workaround steps to make it work with spacedesk:
    – open device manager in your primary machine
    – go to Display adapters and right-click Enable device the “Virtual Desktop Monitor”
    – open spacedesk Driver Console then switch the spacedesk SERVER OFF-ON

    If the steps above did not help, then the only option is to uninstall the Virtual Desktop app then reboot your primary machine.



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