Home Forums spacedesk Discussions Error code 2-5 Error info 0-5

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  • #2006
    MrPaul
    Participant

    Hello,
    I was excited to put the screen of my laptop on my smart tv but of course clicking on my pc from the TV gave me Error code 2-5 and info error 0-5
    So I wait you’re answer

    #2014
    spacedesk Lea
    Keymaster

    Hi @mrpaul,
    Did you notice any error notification on primary machine?
    Do you maybe have splashtop software installed on your primary machine?

    Could you please send us the following info:
    Primary Machine
    – operating system (Windows 8.1/10)?
    – graphics adapter (AMD/Intel/Nvidia)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    Secondary Machine
    – Viewer type (Android/iOS/Windows/HTML5)
    – network connection type (wired/wireless/USB tethering/WiFi Direct)

    For assistance, please also check the troubleshooting chapters in our user manual https://spacedesk.net/user-manual.

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