In case the problem still persists, please send us the following for further analysis:
– run dxdiag.exe on your primary machine, click “Save all information” and send us the output file
– spacedeskSetup.log file located in C:\Users\Public
– setupapi.dev.log file located in C:\Windows\INF
Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.
Please open the Device Manager of your primary machine.
Select View tab then Devices by connection.
Check if there are any spacedesk devices left particulary spacedesk virtual HID Device.
If there is, expand spacedesk virtual HID Device and uninstall its child devices first (right click -> Uninstall) then uninstall spacedesk virtual HID Device.