10月 13, 2021 1:23 上午 #3889
So I can’t seem to get both of my tablets connected at the same time. Either one will connect but as soon as I try and connect the other it will disconnect the first. I’m running two PC monitors along with 2 Android tablets but cannot get both tablets connected at the same time. I also have an Android phone that will connect along with either of the tablets with no problem giving me 2 PC monitors, one tablet and my smartphone but as soon as I try and connect the second tablet it kills off the first.
What am I doing wrong?10月 13, 2021 2:18 上午 #3891
Are both android tablet identical? same brand/model?
Could you please open the videowall engine window and check if both your android tablets have the same client ID.
Just right-click the spacedesk tray icon then select Video Wall Engine.10月 13, 2021 3:35 下午 #3907
Yes, they are identical tablets. Videowall engine only shows one of them connected along with a red X disconnected icon. Both show identical client ID and description so I guess I need to change one or the other but how do I do that?
Here is the message I get on the disconnected tablet.
Error Code: 2-5-6
Error Info: 0-5-8
Dan10月 13, 2021 9:45 下午 #3909
After more searching the internet I found other examples of similar (but not the same) problems and I found a Spacedesk diagnostic tool on your website which I downloaded and ran. Hopefully I did it correctly. The file is attached.
附件:您需要登录才能查看附件。10月 14, 2021 9:14 上午 #3934
Thanks for sending the diagnostic logs.
Could you please try to clear the data of your viewer app on both tablets.
To do that just long press the viewer app -> settings/info -> storage -> clear data.
Or Settings -> Apps -> spacedesk -> Storage -> Clear data.
For assistance, please also check the short video in this link: https://www.dropbox.com/s/3n0cnmit459duep/Screen_Recording_20211014-110516_Settings.mp4?dl=0
10月 14, 2021 9:54 上午 #3938
- 该回复由spacedesk Lea 于 1年、 1月前 修正。
That did it! Thank you very much Lea.
Now back to getting the auto-rotate to function properly. I’m still having the issue but I’ll address that in the other post.
Dan10月 15, 2021 2:29 上午 #3953
We are glad that it worked on your side.
Yes, please post a new topic for a different issue.
- 话题“Activating 2nd tablet disconnects first”已关闭，不接受新回复。