Home 论坛 spacedesk Discussions Problem with installation

正在查看 4 个帖子:1-3 (共 3 个帖子)
  • 作者
    帖子
  • #1625
    endah
    参与者

    Hi,
    I installed spacedesk this morning and it worked perfectly, but when i tried opening it again an error popped up and i couldn’t run the software correctly.
    I’ll pin the screen error here: https://prnt.sc/1hm92ex

    #1634
    spacedesk Lea
    管理员

    Hi @endah,
    For further analysis, could you please send us the following:
    – run dxdiag.exe on your primary machine, click “Save all information” and save the output file (dxdiag.txt)
    – spacedeskSetup.log file located in C:\Users\Public
    – setupapi.dev.log file located in C:\Windows\INF

    Please save all requested files in one folder, then right-click -> Send to -> Compressed (zipped) folder, then attach the *.zip file on your next reply.

    #1647
    endah
    参与者

    Hi again,
    I’m posting here what you asked me:

    附件:
    您需要登录才能查看附件。
    #1667
    spacedesk Lea
    管理员

    Hi @endah,
    Thanks for sending the requested files.
    But unfortunately, we can only open the dxdiag file.
    The 2 setup log files are not the actual files, only a shortcut file.
    Please send it again.

正在查看 4 个帖子:1-3 (共 3 个帖子)
  • 哎呀,回复话题必需登录。