[spacedesk Marcel]

Currently it seems as if there could be a side effect with microsoft hyper-v virtualization infrastructure driver.
It seems as if the problem could be solved by manually re-installing this driver.
Please try the fix below and let us know if it solved the problem.
1. Go to device manager -> Action -> add legacy hardware.
2. Choose Option „Select hardware manual from list“ in the wizard
3. Choose „Systemdevices“ in the list
4. Choose „Microsoft“ in vendors
5. Choose „microsoft hyper-v virtualization infrastructure driver“ in models
6. Follow the wizard to finish the installation
7. Restart the computer

• 该回复由Datronic Administrator 于 7月前 修正。

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[spacedesk Marcel]

Expired BETA version! Old outdated spacedesk BETA versions turn to black and white colors after December 31st 2021. Just download newest spacedesk version of Server software for Windows PC from https://www.spacedesk.net and newest spacedesk Viewer version from App store for iOS, Android or Windows.

• 该回复由spacedesk Marcel 于 7月前 修正。

[spacedesk Marcel]

This issue has just been fixed. Please update to the newest most recent spacedesk Android Viewer version BETA RC 0.9.88
For further information and discussion, please look at the top posts above.

[spacedesk Marcel]

Please check the instruction manual how to configure the extended monitor.
https://www.spacedesk.net/user-manual/#item_469

Configurations can be:
– Desktop Duplication (mirroring)
– Desktop Extension
– Show on primary only
– Show on secondary only (which seems to be your configuration)

• 该回复由spacedesk Marcel 于 8月前 修正。

[spacedesk Marcel]

Yes, your observation is true in a way. Some versions DO NOT work with each other. Very often however, different versions also DO work with each other. We try to keep them compatible whenever we can. Still it is only safe when always keeping newest most recent version on both sides.
The reason: spacedesk is still free and we still don’t have the budget to work on “automatic update” feature and on comprehensive release management. Currently we still focus our development capacities on new core features. The next one soon to come: Audio playback support

[spacedesk Marcel]

Do you have McAfee Antivirus-Software installed on the spacedesk Windows Pimary Machine (Server)? McAfee is known to cause such behavior.

[spacedesk Marcel]

This resolution limit only exists in the old spacedesk Viewer for Windows 7.
Please try the new spacedesk Viewer for Windows from the Microsoft Store.
There you should be able to define any custom resolution up to the native resolution.

[spacedesk Marcel]

Are both PC and smartphone device connected on the same LAN (local area network)? Maybe a third-party firewall software installed? Or VPN active? Please also check chapter “Troubleshooting – Network Connection” in the instruction manual https://spacedesk.net/user-manual/

[spacedesk Marcel]

The application did not exit. Connection over the network is successful. It is currently showing a black screen (“Display Off). This can have two reasons:

1. Is the additional display detached from Windows Desktop? Please check Windows Display Control Panel. If detached, then it can be attached for mirroring the existing display or extending the desktop by this additional display.

2. Possibly an error has occured. Maybe an incompatible product (e.g. splashtop WiredX Display) is installed?

Please also check chapter “Troubleshooting” in the instruction manual https://spacedesk.net/user-manual/

• 该回复由spacedesk Marcel 于 8月、 2周前 修正。

[spacedesk Marcel]

Such “mouse cage” functionality is not supported by spacedesk. There are various 3rd party utilities to do this. Just google for something like “mouse cursor lock software for Windows 10”. Please let us know which one of these tools works best for you. Other users are ocasionally asking similar questions.

[spacedesk Marcel]

Do you have anything to ask or discuss about spacedesk?
This is the support forum for spacedesk made by datronicsoft.
No support available here for DisplayLink, DuetDisplay or Twomon USB.
These are all different products from different companies.

[spacedesk Marcel]

We cannot test and analyze all Nvidia driver versions. All we know are the Nvidia driver versions of reported bluescreens. They all were below 461.09 (released: 2021.1.7). Thus we assume that any Nvidia driver version equal or higher than this should be save.

[spacedesk Marcel]

Please check the instruction manual https://www.spacedesk.net/user-manual/
Look at the chapters below

TROUBLESHOOTING
– Known Issues, Problems and Limitations
– Incompatible Third Party Products

TROUBLESHOOTING
– WINDOWS PC (PRIMARY MACHINE)
– Incompatible Display Hook Driver Detected

Running Windows 10? Then the problem is usually caused by splashtop Wired XDisplay.
Uninstalling it will fix the problem.

[spacedesk Marcel]

spacedesk mouse can always be stuck due to network dropouts (better network connection -> less dropouts).
In addition to this, there are situations when after being stuck first, the remoted mouse is still trailing.
The reason: spacedesk mouse remoting network protocol is still lacking flow control.
Fix is not expected any time soon (development is currently busy with higher prioritized issues and topics).
Thus the only quick fix: Improve network performance and eliminate router. Routers always cause lags and hangs. Performance always improves when routers are circiumvented (either by connecting through WiFi-Hotspot or direct cable connection).

[spacedesk Marcel]

Do you have McAfee antivirus software installed on the Windows machine? McAffee antivirus sometimes randomly disconnects spacedesk without any notification.

[作者]

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