black screen
The black screen during the game or some other download just randomly turns black, but the backlight is still working, it helps me to go into sleep mode or reboot. By the method of exclusion , I came to the conclusion that this causes spacedesk what should I do to fix it?
The frequency of such black screens increases during use, but if the driver is completely turned off, this does not happen.
Hi @grin,
For further analysis of the issue, please send us the logs of your server machine by opening the spacedesk Driver console as administrator and clicking on Diagnostics then follow the steps below:
1. Download the DebugView.
2. Check the Diagnostic Collection box.
3. Reproduce the issue e.g. by connecting the spacedesk Viewer app.
4. Uncheck the Diagnostic Collection box.
5. Click “Save All Information” button (this might take a while to finish).
6. Compress/Zip the folder which contains the logs, then attach to your next reply to this post. If the folder exceeds 512kb, you may upload it to Dropbox or GDrive then include the download link on your next reply.
Thank you.
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on the main monitor, and it looks like the case is somewhere else, after deleting spacedeck, the problem disappeared, but not for long, and now I don’t know what to think, since everything has already been redone.